Guidelines for Lodging complaint
1. Vigilance Department deals mainly with matters related to corruption and matters having ‘Vigilance Angle’. Complaints are handled as per the Complaint Handling Policy stipulated in the Vigilance Manual (updated 2021) (Content is in English) of the Central Vigilance Commission.
2. Information received from contractors, vendors, suppliers, employees and general public about corruption, malpractice or misconduct on the part of ONGC personnel will be considered as a complaint.
3.Complainants should lodge complaints only regarding issues having vigilance angle and which are not part of any litigation in any courts, tribunals, etc., i.e. the matter should not be sub-judice. Complaints should be genuine and not malicious, vexatious or frivolous. Complaint should not be biased or based on any personal grievances, not having any vigilance angle as such.
4. Complaint must be brief, contain factual details, verifiable facts and not contain vague/frivolous/absurd information. Complainant can attach his/her complaint in a single file in PDF/WORD/JPG format of max. size 20MB.
5. After receiving the complaint, ONGC will seek confirmation from the complainant for owning or disowning the complaint, as the case may be, together with copy of his/her identity proof through post as per CVC Manual. Only after receiving complainant's confirmation, further action on the complaint will be taken by Vigilance. It is therefore, advised that complainant provides his/her proper name and full address. If on verification, complaint is found to be pseudonymous, it will be filed without any action.
6. Complaint having administrative issues will be forwarded to respective designated authority as applicable, for necessary action. Anonymous complaints or complaints received through email will not be entertained.
7. Complainants can lodge as well as track their complaints lodged through this portal.
8. Complainants who want to keep their identity confidential should file complaint under the provisions of PIDPI resolution. The complainants who want to make whistle blower complaint under PIDPI Resolution should familiarize themselves with the proper procedure of PIDPI Resolution. Details of PIDPI Resolution are mentioned in CVC website i.e. cvc.gov.in
For login issues, mail to: cc@ongc.co.in
NOTE: Any query other than login or website related issues will not be entertained
“SAY NO TO CORRUPTION; COMMIT TO THE NATION”
Stay alert at work. Don't fear to report about any
Corrupt practice or fraud.
Remember, every act of integrity helps create the right
Environment and helps in Nation-building.
About Vigilance
Long term success of a corporate entity lies in internalization of ethical values and ensuring that these are worn irretrievably into company policies and practices. Vigilance department has an important role to play in ushering transparency, efficiency and integrity to working of the organization. Over the years vigilance function has evolved from a policing function to risk assessment, analysis and control function. By ensuring fair play, justice and preventing seepage of resources it promotes morale, efficiency and thereby better bottom-line.
ONGC's Board is chaired by Sh. Arun Kumar Singh, Chairman & CEO of this Maharatna Company. The vigilance set up in ONGC group of companies comprising of ONGC, ONGC Videsh Limited(OVL), ONGC Petro additions Limited(OPaL), and ONGC Tripura Power Company Limited(OTPC) is presently headed by CVO(Chief Vigilance Officer), Sh. Ranjan Prakash Thakur, IRTS. In addition to CVO Cell at Delhi, Vigilance setup of ONGC group of companies is divided into 10 regions which is further subdivided into 21 units spread across the organization at various Regions, Assets, Basins and Plants. Under the able guidance of CVO, Vigilance department in ONGC constantly endeavours toward evolving best corporate practices.
Contact
Tel (office) : 011 - 26129006, 26129016, 26755006
PREVENTIVE
VIGILANCE
Integrity in the workplace
VIGILANCE
DEPARTMENT
Your partner in progress!
VIGILANCE
AWARENESS
How to work more efficiently!
